Privacy Policy

1. Introduction

This Privacy Policy applies to all users of byzerui.com and our family photography services. We respect your privacy and are committed to protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy periodically, and any changes will be posted on this page.

2. Information We Collect

We collect and process the following categories of personal data:

2.1 Information You Provide

• Contact Information: Name, email address, phone number, and postal address
• Booking Information: Date, time, and type of photography session
• Family Information: Names and ages of family members participating in photo sessions
• Payment Information: Credit card details, bank account information (we do not store complete payment information on our servers)
• Communication Records: Emails, messages, and other communications between you and our team
• Preferences: Style preferences, special requests, and other details relevant to your photo session

2.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
• Usage Data: Information about how you use our website, including page views, navigation paths, and time spent on pages
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our photography services
• To process and complete bookings and payments
• To communicate with you about your photo sessions
• To send you important service updates and announcements
• To improve our website and services
• To respond to your inquiries and provide customer support
• To comply with legal obligations
• To send you marketing communications (with your consent)
• To maintain security and prevent fraud

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract Performance: Processing necessary to fulfill our contractual obligations to you
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these interests don't override your fundamental rights and freedoms
• Legal Compliance: Processing necessary to comply with our legal obligations
• Consent: Processing based on your specific consent, which you can withdraw at any time

5. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, cloud storage providers)
• Professional Advisors: Accountants, lawyers, and other professional advisors
• Regulatory Authorities: Government agencies when required by law

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Secure backup systems

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For photography services, we typically retain:

• Contact and booking information for up to 7 years for tax and accounting purposes
• Photographic images in accordance with our service agreements
• Communication records for up to 2 years

8. Your Rights

Under the GDPR and other applicable privacy laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing of your personal data
• Data Portability: Request the transfer of your personal data to you or a third party
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal data

You will not have to pay a fee to exercise these rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors
• Functionality Cookies: Enable our website to provide enhanced functionality
• Targeting Cookies: Record your visit to our website and the pages you have visited

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

10. Children's Privacy

As a family photography service, we understand the importance of protecting children's privacy. We do not knowingly collect personal information from children under 16 without parental consent. If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us, and we will take steps to remove such information.

11. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA, which means your personal data may be transferred outside the EEA.

Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.